> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales.md).

# Bán hàng (Omnichannel Sales)

- [Sản phẩm (Product)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/san-pham-product.md)
- [Hướng dẫn tạo sản phẩm trong giao dịch (Instructions to create products in order )](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/san-pham-product/huong-dan-tao-san-pham-trong-giao-dich-instructions-to-create-products-in-order.md)
- [Hướng dẫn import hàng loạt sản phẩm (Instructions to import series of products)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/san-pham-product/huong-dan-import-hang-loat-san-pham-instructions-to-import-series-of-products.md)
- [Đơn hàng (Order)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/don-hang-order.md)
- [Hướng dẫn tạo và quản lý giao dịch](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/don-hang-order/huong-dan-tao-va-quan-ly-giao-dich.md)
- [Import đơn hàng (Import orders)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/don-hang-order/import-don-hang-import-orders.md)
- [Cam kết SLA đơn hàng (Order SLA Commitment)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/don-hang-order/cam-ket-sla-don-hang-order-sla-commitment.md)
- [Lọc và tải về đơn hàng (Filter and download orders)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/don-hang-order/loc-va-tai-ve-don-hang-filter-and-download-orders.md)
- [Hướng dẫn cấu hình nâng cao Đơn hàng (Instructions for advanced configuration of Orders)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/don-hang-order/huong-dan-cau-hinh-nang-cao-don-hang-instructions-for-advanced-configuration-of-orders.md)
- [Trạng thái Đơn hàng](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/don-hang-order/trang-thai-don-hang.md)
- [Đặt lịch (bookings)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings.md): Hướng dẫn thiết lập đặt lịch (Reservation Setup Guide)
- [Thêm khu vực đặt  (Add booking area )](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings/them-khu-vuc-dat-add-booking-area.md): Đây là bước khởi tạo không gian đặt bàn cho từng chi nhánh cụ thể. (This is the step to initialize table space for each specific branch.)
- [Thêm trạng thái đặt (Add booking status)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings/them-trang-thai-dat-add-booking-status.md): Trạng thái giúp theo dõi tiến trình và xử lý của các lượt đặt bàn (Status helps track the progress and processing of table reservations).
- [Hướng dẫn tạo Đặt lịch (Guide to Creating a Bookings)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings/huong-dan-tao-dat-lich-guide-to-creating-a-bookings.md)
- [Hướng dẫn chặn/ bỏ chặn khách hàng (Instructions for blocking/unblocking customers )](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings/huong-dan-chan-bo-chan-khach-hang-instructions-for-blocking-unblocking-customers.md): Việc chặn khách hàng giúp doanh nghiệp quản lý những trường hợp khách hàng có hành vi không phù hợp như: thường xuyên đặt bàn nhưng không đến, hủy lịch nhiều lần, hoặc có hành vi gây rối.
- [Cấu hình quyền xem thông tin đặt lịch theo chi nhánh (Configure appointment viewing permissions by )](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings/cau-hinh-quyen-xem-thong-tin-dat-lich-theo-chi-nhanh-configure-appointment-viewing-permissions-by.md)
- [Cấu hình bật tắt hiển thị notification khi có lịch mới (Configure On-screen Notification When an Ap)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings/cau-hinh-bat-tat-hien-thi-notification-khi-co-lich-moi-configure-on-screen-notification-when-an-ap.md)


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