> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings/huong-dan-tao-dat-lich-guide-to-creating-a-bookings.md).

# Hướng dẫn tạo Đặt lịch (Guide to Creating a Bookings)

Bước 1. Chọn bán hàng đa kênh - Đặt lịch

Step 1. Choose Omnichannel sales - Bookings

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXflc1EZMQhbhPNGRzw8B1hqwNcJFFfgtyNkB7VPHJugLcuIYK9goDwfU1khuddTazFy5TIYBOhTTENSPa1i2JbLZma8CM4VHE_axH4kysSHpC-WR0Ei431f9SZzSh8u8i5OJR9EVA?key=1qj8BspAkxXR0_Clz-pf1g" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd5VQ9mnY4CsVLcR3MND7T_yG8g_bZWS9FRDO6w8jSLWYopZTFwP8TmUBKuW_kxDo7W8_81Q2nsIwcJ-2VOsfrSoC9FaDXAAG5KJUu_LwuEfGFNXk89yHxqtwWmxOvGa8dvkxJ1LQ?key=QF1knkKzcrd4T9u9-ZhPNA" alt=""><figcaption></figcaption></figure>

Hoặc chọn nút Tạo - Đặt lịch

Or select the Create - Booking button

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf4-sBvUIRqUiFtpYXiRVc7hEDKMVfZxe2xYmh3pLhWr9visymqWHLtYbIon2efdYejwxYH9Q4nGuj1R2DXvOTJ6P_p-DyX6vRfAeMOudMuKzodxPywS8zA2X9FM2hOW-Z_CHhp?key=1qj8BspAkxXR0_Clz-pf1g" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdQh5sizooIJPGr1KpxvINzVz3L247w46bzdKtb42R_t9GmeRd-QbpzN_w0zQA6CXVFl6PCRN6w5pTYLxjeM9SdRMcEiArdvslI6BfczGHHSmA6X2-5-59y6wr4pOn50xTQsIo4BA?key=QF1knkKzcrd4T9u9-ZhPNA" alt=""><figcaption></figcaption></figure>

Bước 2. Nhập các thông tin yêu cầu vào popup Thêm đặt lịch

Step 2. Enter the required information into the popup Add Bookings

* Chọn Chi nhánh (Hệ thống sẽ lọc ra danh sách thương hiệu và khu vực tương ứng  trong chi nhánh đó).
* Select Branch (The system will filter out the list of brands and corresponding areas in that branch).\
  Chọn Thương hiệu (Không thể chọn thương hiệu trước khi chọn chi nhánh).
* Select Brand (Cannot select brand before selecting branch).
* Chọn Khách hàng:Lấy từ danh sách: Cá nhân / Doanh nghiệp / Tiềm năng.\
  Bao gồm: Họ tên, SĐT, Email.
* Select Customer:Taken from the list:Lead / Contact / Account
  \
  Include: Full name, Phone number, Email
* Hạn chế (Có thể chặn khách hàng không cho đặt bàn nếu có lý do chính đáng (như: thường xuyên không đến, hủy nhiều lần,...).
* Blacklist (Customers can be blocked from booking tables if there is a valid reason (such as: frequent no-shows, multiple cancellations,...).
* Lịch sử đặt bàn (Hiển thị nếu khách hàng đã từng có booking)
* History (Shown if the customer has ever had a booking)
* Chọn Khu vực đặt bàn (Dựa trên các khu vực đã được thiết lập)
* Area (Based on established areas)
* Thời gian đặt trước (Chỉ được chọn trong giờ phục vụ của khu vực.)
* Time (Selection allowed only during the area's operating hours.)
* Số lượng khách (Phục vụ cho việc sắp xếp số bàn và nhân viên phục vụ)
* Number of contacts (Serves to arrange tables and service staff)
* Nguồn khách hàng (Có thể là từ quảng cáo, mạng xã hội, khách quen,...)\
  Ghi chú: Có thể là từ quảng cáo, mạng xã hội, khách quen, v.v.
* Source contact (It could be from advertising, social media, repeat customers, etc.)

  Notes: It could be from advertising, social media, repeat customers, etc

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeSKv1ndHtpgP45X2Ct_NibF9_ZDoq2M_iT5L318m6zPdY6_YkVog-7b8q9YF0QG2qISjI88jV1O59n8fTR9JlxgmKuFPPrW0EGX1mGeUsNwHMAc5Ggr3_RwY1WneAE7hJ1Xh7iwg?key=1qj8BspAkxXR0_Clz-pf1g" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcFVBpTPo7SY2UdSOpMdT-UfcHOab6dlzdz-Ai8RO66nFKwI_K9wlOzbFLjKPwByqsKcRMpV17aYyoskg26crArMuZ9UWaLslo3gEAk449Yg3uF2yIxZOvtM20s70uXSIEIqIcAvQ?key=QF1knkKzcrd4T9u9-ZhPNA" alt=""><figcaption></figcaption></figure>

Bước 3. Nhấn nút Lưu để hoàn tất công viêc.

Step 3. Press the button Save to complete the booking.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf_Eb2pG2Rv8blYKWzOm7w750300SS1jyWueQQTNb_8eUZhSn3HlGP_FD1IRqjozpaAcDSISnT6wv30FKwRg9CGNr_6h1Qw8QIqRzp2nh6AIgAxLUjYtPe62HP8DRvMRQ9sFZ37Ow?key=QF1knkKzcrd4T9u9-ZhPNA" alt=""><figcaption></figcaption></figure>

Ghi chú: Khi chọn một khách hàng đã chặn trước đó sẽ hiển thị thông báo và ghi chú đỏ phía dưới tên khách hàng.

Note: When selecting a previously blocked customer, a notification and red note will appear below the customer's name.

**Lưu ý:** Xem hướng dẫn tạo Chi nhánh và thương hiệu tại đây:

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXchu7k7ciAXW0_8t0Hqx0fWk65pUuopPsJUng-lTxnYASSeiOEva5TZEuRzz09XzG6s_r_njKjCSquQJj5KKvVYRoiC6KgXy3L8SVMrpOiAuCtq2J6lgfVucV5JaSNpGRMIyN2Xxw?key=1qj8BspAkxXR0_Clz-pf1g" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeiY4_q0nyLl2uI9vNa1nT6aDqB96VnJJTY9NuwZKVXzI_JniLBd7GcEgxbMyU1nwDL-4XylcOFoMc9_DqcmesRBxh0XLBPM8zkEPlnSPM4iXzmQZ3i6m6BnYpQVWwBdYnQ1ZvuMA?key=QF1knkKzcrd4T9u9-ZhPNA" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/dat-lich-bookings/huong-dan-tao-dat-lich-guide-to-creating-a-bookings.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.