> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/ban-hang-omnichannel-sales/don-hang-order/cam-ket-sla-don-hang-order-sla-commitment.md).

# Cam kết SLA đơn hàng (Order SLA Commitment)

**Bước 1:** Tại thanh menu chính, chọn Thiết lập → Đơn hàng → Cam kết SLA\
(**Step 1**:On AntCRM page, choose Settings →  Orders→ Commit SLA.)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FHseimqRAoz8VSVNJPspD%2F1.jpg?alt=media&amp;token=2b67de85-ce68-4e0e-870b-2577ff5afea1" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FBtGtCS0H6TxrIzDgl3FC%2Fe1.jpg?alt=media&amp;token=18660884-7f12-4dd6-adbe-bce066d8ba8b" alt=""><figcaption></figcaption></figure>

**Bước 2:** Tại màn hình danh sách cam kết SLA, bấm nút Thêm\
(**Step 2:** At Commit SLA sceen, click Add button)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FhAE3tSyC9EnA7DMkIH9R%2Fimage.png?alt=media&amp;token=118679fa-62dc-4830-9ab5-4983a2a9dea8" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FHbz2ZO0SZ7wVopZE6hTc%2Fimage.png?alt=media&amp;token=bb5bb7f7-878f-485e-a3ca-51c0eda9c2f4" alt=""><figcaption></figcaption></figure>

**Bước 3**: Nhập các thông tin cần thiết, sau đó bấm nút **Lưu**\
**(Step 3**: Enter the required information, then click the **Save** button.**)**

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FyhgKCUHtoYrt5ehVxNfh%2Fimage.png?alt=media&amp;token=d8e9743b-f04d-4bde-a50c-4ebf10a05afe" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FBmPXmgVAe0MLrZWBiXV8%2Fimage.png?alt=media&amp;token=580b9c03-12af-48eb-aaf6-1e268268792d" alt=""><figcaption></figcaption></figure>

**Bước 4:** Sau khi tạo thành công, màn hình hiển thị Thêm thành công\
(**Step 4:** After successful creation, the screen will display "Add successfully".)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FJGoESSrW8xaloi9lbWjt%2Fimage.png?alt=media&amp;token=d13ceeca-2c4c-4804-bb70-6afacefde206" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FejCQEPau1C9ln47aQWBb%2Fimage.png?alt=media&amp;token=1211f384-5782-42e8-81da-ac4912aadce4" alt=""><figcaption></figcaption></figure>
