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# 11.2. Sử dụng mẫu tin nhắn (Using message template)

Bước 1: tại thanh chat, Click vào biểu tượng ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXdVUV4pHOaQQFuo3z5VbRS0oaMn3wSUpm47Sv8i9JiqMNGWZq-yr\_WDRSMNTV5A6QzfXdUfapCY3esy7VLCO2fdYQXk8uTmGZDzljCUNxnagi1M4i9zVx7V9rMRPIKdKuATUSCi?key=1dmCXmRHyANdliXowZtmobW1](/files/FXV3ZIf8QYdxwx0wF6vx), các mẫu tin nhắn sẽ hiện ra

*(**Step 1:** In the chat bar, click on the icon* ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXdVUV4pHOaQQFuo3z5VbRS0oaMn3wSUpm47Sv8i9JiqMNGWZq-yr\_WDRSMNTV5A6QzfXdUfapCY3esy7VLCO2fdYQXk8uTmGZDzljCUNxnagi1M4i9zVx7V9rMRPIKdKuATUSCi?key=1dmCXmRHyANdliXowZtmobW1](/files/o9Hf43hDOuy0eiByF9at)*, and the message templates will appear.)*

![](/files/oPfZtNUvwQcSAkgH9XUj)

![](/files/k86CafTm1MZaIiT5RzIR)

![](/files/AXOenM9D8voeFFAfo8fI)

![](/files/iLirJMAc6pPjSNZlG1Cj)

Bước 2: click vào dòng mẫu tin nhắn cần dùng để chọn

*(Step 2: Click on the message template line you want to use to select it.)*

![](/files/XtcTFOQ81xvODtaBDyM2)

![](/files/bvt3rSz23dpHwZa0sL9x)

Bước 3: Tin nhắn sau khi được chọn sẽ nằm ở khung chat, nhấn Enter để gửi

*(Step 3: The selected message will appear in the chat box; press Enter to send.)*

<img src="/files/qDsnNWSACm6NXC5EoArj" alt="" width="563">

![](/files/eXxCOIM9OjX8lT7AjvY6)

Mẫu tin nhắn sau khi được gửi:

*(Sent message template:)*

![](/files/slEvSPcr4snO8wo4zfiB)

![](/files/J3TlF5TG25WlYFcrPCAb)

Có thể lọc nhanh danh sách tin nhắn mẫu theo nội dung hoặc theo Danh mục

*(You can quickly filter the list of message templates by content or by category.)*

![](/files/SA11yFMJvO7u42HbxBIx)

![](/files/yPcoKKTphE88OaBWnemQ)

![](/files/lMWvFUIRXtCUqJFkBH6P)

![](/files/TdtH0348sMKfSp1eQlKD)