> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/facebook-fanpage/2.-thiet-lap-fanpage-facebook-setting-up-facebook-fanpage/2.1-them-ho-tro-adding-support.md).

# 2.1 Thêm hỗ trợ (Adding Support)

**Bước 1.** Đi đến trang Cài đặt Fanpage - mục **Hỗ trợ** (theo hướng dẫn ở trên)\
*(**Step 1:** Go to the Fanpage Settings page - **Support** section (as per the instructions above).)*

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**Bước 2.** Chọn hoặc tìm kiếm Nhóm hỗ trợ để thêm vào danh sách hỗ trợ\
*(**Step 2:** Select or search for a Support group to add to support list)*

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**Bước 3**. Chọn hoặc tìm kiếm User hỗ trợ để thêm vào danh sách User hỗ trợ\
*(**Step 3:** Select or search for a Support User to add to the support user list.)*

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Nếu muốn xóa user ra khỏi danh sách hỗ trợ, hãy click nút **X**\
*(If you want to remove a user from the support list, click the **X** button.)*

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Tick hoặc bỏ tick để tùy chỉnh nhận chat Facebook, nhận bình luận Facebook cho mỗi nhân viên hỗ trợ\
*(Tick or untick to customize receiving Facebook chats or Facebook comments for each support user.)*

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