> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/huong-dan-su-dung-quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/facebook-fanpage/2.-thiet-lap-fanpage-facebook-setting-up-facebook-fanpage/2.3.-cau-hinh-tuong-tac-interaction-configuration.md).

# 2.3. Cấu hình tương tác (Interaction Configuration)

**Bước 1.** Đi đến trang Cài đặt **Fanpage** - mục **Thêm tương tác** (theo hướng dẫn ở trên)\
*(**Step 1:** Go to the **Fanpage Settings** page - **Interaction** section (as per the instructions above).)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FnWBvsfRdIyOaDX1PB7u5%2Fimage.png?alt=media&amp;token=29f8ac77-7634-40d0-b351-48f254839790" alt=""><figcaption></figcaption></figure>

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**Bước 2:** Thiết lập Quyền xem và tương tác với session:\
*(**Step 2:** Set up Permissions to view and interact with the session:)*

Tick hoặc bỏ tick để tùy chỉnh cấp quyền xem/thao tác cho các nhân viên hỗ trợ\
*(Tick or untick to customize the permission levels for viewing/ interacting with sessions for support employees.)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F7hPeuym5wzwl2BOWQckU%2Fimage.png?alt=media&amp;token=35414bf1-c226-4929-a860-55fac8bbfaea" alt=""><figcaption></figcaption></figure>

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**Bước 3**. Chọn thẻ , thẻ được chọn sẽ gắn tự động vào các khách hàng mới từ Fanpage này\
*(**Step 3:** Select a tag. The selected tag will be automatically assigned to new customers from this Fanpage.)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FcPk5VHjJ4gvVZgm6YFLv%2Fimage.png?alt=media&amp;token=aa43c478-3e2e-4770-9516-2ab772183322" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FkEcklKCf0o7UE5DGncLa%2Fimage.png?alt=media&amp;token=defc2575-2be8-4fb8-9b0f-3472547ce6bc" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FMYiPbFPKNmlGNMWEhvce%2Fimage.png?alt=media&amp;token=51e319f0-4b70-4812-96b9-6fe2764fc024" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2Fx7bTAROAme1bny0B1dnw%2Fimage.png?alt=media&amp;token=f16f17f6-f7b3-4d23-b314-c8adfd618d8d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F7fTwCu1xi5rr75Wn3hpY%2Fimage.png?alt=media&amp;token=f5613bfe-f465-4f3e-844b-3c1ccc970e50" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FcSmm7KC5wZuUXItSRaOx%2Fimage.png?alt=media&amp;token=4becf287-95d9-4eec-a52e-1dadaf8b46ec" alt=""><figcaption></figcaption></figure>

**Bước 4.** Chọn nguồn , các khách hàng mới từ page này sẽ có nguồn là nguồn đã chọn\
***(Step 4:** Select a source. New customers from this page will have the selected source.)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FITq1f0BpDxItNaRMcz49%2Fimage.png?alt=media&amp;token=6f3f74c4-1201-4be0-8300-909c0639e1ac" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FZQfBBR1BjBr5em2AV8pX%2Fimage.png?alt=media&amp;token=88c48964-0bd7-4d91-a34e-0bd75ef8d131" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FdeM6ttuFZNzg3SO0SHMd%2Fimage.png?alt=media&amp;token=63d5c32f-0700-4ef4-bad0-0f683d1e9a62" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F9x3nkmeb1wVgQyy4iJ8M%2Fimage.png?alt=media&amp;token=69d20058-639b-4876-806c-cc80ba091ae6" alt=""><figcaption></figcaption></figure>

**Bước 5:** Thiết lập Trả lời bình luận bằng bình luận\
*(**Step 5**: Set up Reply to comments with comments.)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FVwqCPhwZayjYn7xYmH3N%2Fimage.png?alt=media&amp;token=1270452b-6b1b-4019-a698-349db32503cc" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FNM9Rv3ey5ajfcoPBWF62%2Fimage.png?alt=media&amp;token=6e14f9d5-1dff-4aed-96b0-50f4df2fce82" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FmzwjRbKs1J4dJiAbdeqj%2Fimage.png?alt=media&amp;token=67abc103-4ad7-4fe5-9a6e-2df1c1239685" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FAYf41QZyfiIw2KqZP6m8%2Fimage.png?alt=media&amp;token=bf3d7fa1-c854-49a1-b2a7-f73d3bf5dbf9" alt=""><figcaption></figcaption></figure>

**Bước 6.** Click **Lưu**\
(**Step 6:** Click **Save**)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F2cpdm4jzmVS0c3KJd7jq%2Fimage.png?alt=media&amp;token=061e1fa4-94c5-4461-bdeb-089978e4cc53" alt=""><figcaption></figcaption></figure>

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