> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/facebook-fanpage/8.-gan-nhan-session-tagging-session.md).

# 8. Gắn nhãn session (Tagging session)

Tính năng này cho phép gắn 1/nhiều nhãn cho 1 session chat để phân loại các session theo Nhãn. Có 2 cách gắn nhãn cho session:

*(This feature allows you to tag one or multiple labels to a chat session in order to categorize the sessions by labels. There are 2 ways to tag labels for a session:)*

**Cách 1:** Bấm vào icon nhãn ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXdYDME7JAHCw5\_qRIMI9UWfX5NK8V82-qDrLI5LHn6w1frKbOV5OH5jf3dOQ-pnjXW\_jHTL67Ve0VNN10-HsqHjBK-cT4EitdGWzA-6hpMDNg3ZfOr0qAPX90SufiC3-5qVacN32w?key=I1TsFh6WuvsqfbQlw958VR6a](/files/5Z48KOd5o9ripaLIhOG0)\
*(**Method 1:** Click on label icon*![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXcTpjOCcReUgd9Kt1mR3PPSKniTLe\_adZf2mH3aPzojG1zjAYheEPds4J\_-88AS0N4oRshEMSYa4LVB6TDQBgzgQJMjRCEoGKYBQM9dRPVUkQFgGgjOR6k\_lBMzZ-rBDEPJz6KrLQ?key=I1TsFh6WuvsqfbQlw958VR6a](/files/PWJg9WoHPlisnH0mgecX)*)*

**Bước 1**. Vào xem 1 tin nhắn/bình luận bất kỳ\
*(**Step 1:** Open any message/comment.)*

**Bước 2**: Click vào icon Tags\
*(**Step 2**: Click on icon tags)*

<figure><img src="/files/l4vFUtfw4vJuVLN4SZo6" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Ou9q2d10njL6T88siLbD" alt=""><figcaption></figcaption></figure>

**Bước 3**: Chọn các Nhãn từ danh sách có sẵn\
*(**Step 3**: Select labels from the available list.)*

<figure><img src="/files/BdX3xhmX2OJb22lKxgGD" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Yw9xXhpUEq71AuR11zcU" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/61zN2FGiGib3hRQpbRXr" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/xVtjsnQMYdA587RMWyFg" alt=""><figcaption></figcaption></figure>

**Cách 2**: Chọn nhãn từ danh sách nhãn nằm trên ô chatbox\
*(**Method 2**: Select a label from the list of labels on the chatbox)*

Click một lần để gắn nhãn, Click 2 lần để bỏ gắn nhãn\
(Single click to label, double click to unlabel.)

<figure><img src="/files/SKpfdV45ZkkVqYUGo8xg" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/2I7dWigT4DnAbXyqEyqu" alt=""><figcaption></figcaption></figure>

Nhãn sau khi được cập nhật thành công sẽ nằm ở danh sách các session - ngay dưới tên session\
*(Once the label is successfully updated, it will appear in the session list, just below the session name.)*

<figure><img src="/files/Ja525TmwLjjK4MVGD5X0" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/zrUfzZJLBeW2nHQtxU2K" alt=""><figcaption></figcaption></figure>
