> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/huong-dan-su-dung-quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/facebook-fanpage/8.-gan-nhan-session-tagging-session.md).

# 8. Gắn nhãn session (Tagging session)

Tính năng này cho phép gắn 1/nhiều nhãn cho 1 session chat để phân loại các session theo Nhãn. Có 2 cách gắn nhãn cho session:

*(This feature allows you to tag one or multiple labels to a chat session in order to categorize the sessions by labels. There are 2 ways to tag labels for a session:)*

**Cách 1:** Bấm vào icon nhãn ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXdYDME7JAHCw5\_qRIMI9UWfX5NK8V82-qDrLI5LHn6w1frKbOV5OH5jf3dOQ-pnjXW\_jHTL67Ve0VNN10-HsqHjBK-cT4EitdGWzA-6hpMDNg3ZfOr0qAPX90SufiC3-5qVacN32w?key=I1TsFh6WuvsqfbQlw958VR6a](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FpV2zX0plk0r0WIt0jNDt%2F0.png?alt=media)\
*(**Method 1:** Click on label icon*![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXcTpjOCcReUgd9Kt1mR3PPSKniTLe\_adZf2mH3aPzojG1zjAYheEPds4J\_-88AS0N4oRshEMSYa4LVB6TDQBgzgQJMjRCEoGKYBQM9dRPVUkQFgGgjOR6k\_lBMzZ-rBDEPJz6KrLQ?key=I1TsFh6WuvsqfbQlw958VR6a](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FIib8j9tF8ZaTLNe7VAnB%2F1.png?alt=media)*)*

**Bước 1**. Vào xem 1 tin nhắn/bình luận bất kỳ\
*(**Step 1:** Open any message/comment.)*

**Bước 2**: Click vào icon Tags\
*(**Step 2**: Click on icon tags)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FluEy6fabSnbhyFGVOISO%2Fimage.png?alt=media&amp;token=20dc106e-178e-4ff4-a5ea-e741af28dca7" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FnBifSfGucJca0WGgkGgx%2Fimage.png?alt=media&amp;token=6c963f77-7163-4af4-801c-c145094e7628" alt=""><figcaption></figcaption></figure>

**Bước 3**: Chọn các Nhãn từ danh sách có sẵn\
*(**Step 3**: Select labels from the available list.)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FQab6LEzZLQjj1XnaBwtr%2Fimage.png?alt=media&amp;token=87b4793c-3eba-4048-ab1f-7ddaea22a931" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F8gKBy7fZM5FcQQg7FBcH%2Fimage.png?alt=media&amp;token=0bfca100-62ff-4392-8985-c9a3352f1750" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FV890sOuJ8pzzbNsQaSzQ%2Fimage.png?alt=media&amp;token=573c0def-5010-4999-999e-3d2fa656e55e" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FRzZTZDGzBR6gbpP1uAAW%2Fimage.png?alt=media&amp;token=954bd9de-aec7-40b3-8f64-c88df564eaec" alt=""><figcaption></figcaption></figure>

**Cách 2**: Chọn nhãn từ danh sách nhãn nằm trên ô chatbox\
*(**Method 2**: Select a label from the list of labels on the chatbox)*

Click một lần để gắn nhãn, Click 2 lần để bỏ gắn nhãn\
(Single click to label, double click to unlabel.)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FvAFDolhqnUgLWABEqePQ%2Fimage.png?alt=media&amp;token=749e6bb3-0d6f-4ca9-baec-f32ebaf9c842" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2Fo1BxuoTGDZVZ2IkBTL6h%2Fimage.png?alt=media&amp;token=af238d6d-e7e6-47a5-a81b-c8be14246896" alt=""><figcaption></figcaption></figure>

Nhãn sau khi được cập nhật thành công sẽ nằm ở danh sách các session - ngay dưới tên session\
*(Once the label is successfully updated, it will appear in the session list, just below the session name.)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FdgsyG1PF0x5nuWlNfh3Q%2Fimage.png?alt=media&amp;token=5d683cb1-c54c-4efe-90d0-d7c24d220895" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FRD5wrGkeIRpKnVhSx1gi%2Fimage.png?alt=media&amp;token=2498b503-94ea-4a76-9808-356c04aa456f" alt=""><figcaption></figcaption></figure>
