> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/huong-dan-su-dung-quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thao-tac-voi-khach-hang-tai-omni-working-with-customers-in-omni/them-don-hang-tai-trang-omni-add-orders-for-customers-at-omni-site.md).

# Thêm đơn hàng tại trang Omni ( Add orders for customers at Omni site)

Bước 1. Vào quản lý Chat ⇒ Tin nhắn đa kênh ⇒  Vào xem 1 tin nhắn/comment bất kỳ\
(Step 1. Go to Omnichannel Conversation ⇒Conversation  ⇒ Open any message/comment to view.)\
\
Bước 2: Tại thông tin khách hàng ở bên phải trang, nhấn vào Đơn hàng ⇒ Chọn tạo Đơn hàng\
(Customer information will appear on the right side of the page, Click on order ⇒ Create Order.)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2Fn3uOsSZKlqZIQyIlXJfG%2F1.png?alt=media&amp;token=b9361cfb-1c37-403a-a9d1-7213a9a73648" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F9eplj1LnMYInpDHnqHru%2Fe1.png?alt=media&amp;token=5eedac43-9833-4f45-b6a8-3eb640df8c1f" alt=""><figcaption></figcaption></figure>

Bước 3: nhập các thông tin vào popup Thêm Nhiệm vụ\
(Step 3. Enter the required information in the creating order popup)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FqiOIR20X99MtNQhABjcc%2Fimage.png?alt=media&amp;token=c5ff1764-3834-4471-8c31-c5724e2f2651" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FLGfggakrsoYOyiUUMBTv%2Fimage.png?alt=media&amp;token=49d37632-d210-4ec9-80f3-59d80ac59dd5" alt=""><figcaption></figcaption></figure>

Bước 4: Kéo xuống dưới cùng và nhấn Lưu\
(Step 4: Scroll down to bottom and click Save)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F3RhjuPkPSUT9L80JLa18%2Fimage.png?alt=media&amp;token=2b0280b4-8ae1-423a-9119-4bbd68f3781b" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FWofKqx39HS8WWgDjodyh%2Fimage.png?alt=media&amp;token=10681bb1-ab9a-444f-8b66-36005406c43d" alt=""><figcaption></figcaption></figure>