> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thiet-lap-khac.md).

# Thiết lập khác

- [Nhãn Chat](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thiet-lap-khac/nhan-chat.md)
- [Lọc nhãn OR /AND](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thiet-lap-khac/nhan-chat/loc-nhan-or-and.md)
- [Thêm lý do tạm dừng](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thiet-lap-khac/them-ly-do-tam-dung.md)
- [Thu hồi tin nhắn](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thiet-lap-khac/thu-hoi-tin-nhan.md): Hướng dẫn sử dụng - Cấu hình Thu hồi tin nhắn (Undo Send)
- [Tự động đóng phiên chat](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thiet-lap-khac/tu-dong-dong-phien-chat.md)
- [TÀI LIỆU SLA – CHAT TIN NHẮN ĐA KÊNH (SLA DOCUMENT – OMNI-CHANNEL CONVERSATIONS)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thiet-lap-khac/tai-lieu-sla-chat-tin-nhan-da-kenh-sla-document-omni-channel-conversations.md)
- [Thiết lập bổ sung cho quản lý chat (Additional Settings for Conversation Management)](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/thiet-lap-khac/thiet-lap-bo-sung-cho-quan-ly-chat-additional-settings-for-conversation-management.md)
