> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/chat-da-kenh-conversation/zalo-oa/13.-danh-dau-chua-doc-marking-unread.md).

# 13. Đánh dấu chưa đọc (Marking unread)

Bước 1: Tại hộp thư thoại, di chuyển chuột vào đoạn chat, icon ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXdrsIwbKgg4AG\_7Rbq7AXYRYtt4dwUiGw-RVKVEt5VLkHbxXXWVLE9gH-sYTzoW\_sf7blNObRrTPgHeGOiIJ0u3eir1qnsOQOQng8X\_gsoxqEv7qzactdu-RXTSdtYsDetZ18s1?key=6nqg7f0GvCKEOtIQpNWYhqcz](/files/NA2FQsCoXvp0JebZhcQX) sẽ hiển thị 

*(Step 1: In the voicemail box, hover over the chat, and the icon* ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXdrsIwbKgg4AG\_7Rbq7AXYRYtt4dwUiGw-RVKVEt5VLkHbxXXWVLE9gH-sYTzoW\_sf7blNObRrTPgHeGOiIJ0u3eir1qnsOQOQng8X\_gsoxqEv7qzactdu-RXTSdtYsDetZ18s1?key=6nqg7f0GvCKEOtIQpNWYhqcz](/files/apGe8ErQU58fr7GRR2f1) *will appear.)*

![](/files/J4ATv1MsP4VyRA7nylrk)

![](/files/epviNxdHDfzjaOIeYoej)

Bước 2: Click chuột vào icon ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXcq8Lyhat71-YX62a4XPQsFlGBl7VlSwTZw0zYBZ\_GaxMmsAQs7uxqbmX0LLjKnK9ICQqymnx-lQAa0FOhFMp1Ip5iutN4D4QNLB4bKk168cs9ZAeo4VTMhiRCT9vAuKSGAnKh2?key=6nqg7f0GvCKEOtIQpNWYhqcz](/files/LlPUnuGKGvQHFzJ1vCND) để đánh dấu chưa đọc đoạn chat

*(Click the icon*![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXcq8Lyhat71-YX62a4XPQsFlGBl7VlSwTZw0zYBZ\_GaxMmsAQs7uxqbmX0LLjKnK9ICQqymnx-lQAa0FOhFMp1Ip5iutN4D4QNLB4bKk168cs9ZAeo4VTMhiRCT9vAuKSGAnKh2?key=6nqg7f0GvCKEOtIQpNWYhqcz](/files/t3o1IquWqR1Tei0xlhSI)  *to mark the chat as unread.)*

![](/files/0k6KIx77kkbAwIFmklNk)

![](/files/pURswFsOVQkAOovZPZ9o)