# 20.Tính năng phân công hội thoại được tạo ra khi trả lời từ bình luận cho chính người bấm trả lời

**Bước 1:** Vào Thiết lập

(Go to Settings)

**Bước 2:** Thiết lập hội thoại đa kênh

(Go to Omni Conversations)

**Bước 3:** Thiết lập khác\
(Go to Other settings)

**Bước 4:** Bật tính năng “Phân công hội thoại tin nhắn tạo từ bình luận cho người trả lời”

(Active Assign session created by user replied message from comment)

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcf35Xo_9JZX7o87iIkUrc5-tDm8aOSm-Pfvv9pwj1a3oRAIXqq0kCr9kKe0iDjg_u4iIed6msVd5U_yxzZS6c630DB0nv2pqqK6JXsguMbGCNJDGUcyRb50v9xUvHNc0g94Y7G?key=IkvJMxSO5EHvlY8-R_QOlA)

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