# 10.2.Sử dụng mẫu tin nhắn (Using messenger template)

Bước 1: tại thanh chat, Click vào biểu tượng ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXdVUV4pHOaQQFuo3z5VbRS0oaMn3wSUpm47Sv8i9JiqMNGWZq-yr\_WDRSMNTV5A6QzfXdUfapCY3esy7VLCO2fdYQXk8uTmGZDzljCUNxnagi1M4i9zVx7V9rMRPIKdKuATUSCi?key=1dmCXmRHyANdliXowZtmobW1](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FPIdyg4pDAOdNYm0aLzlp%2F0.png?alt=media), các mẫu tin nhắn sẽ hiện ra

*(**Step 1:** In the chat bar, click on the icon* ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXdVUV4pHOaQQFuo3z5VbRS0oaMn3wSUpm47Sv8i9JiqMNGWZq-yr\_WDRSMNTV5A6QzfXdUfapCY3esy7VLCO2fdYQXk8uTmGZDzljCUNxnagi1M4i9zVx7V9rMRPIKdKuATUSCi?key=1dmCXmRHyANdliXowZtmobW1](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FZOs0eOO55rVef4n7MljQ%2F1.png?alt=media)*, and the message templates will appear.)*

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FUgjWD4nHEvDDIyDyju0R%2F2.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FREcvZ0c7j51CJzGjyPnj%2F3.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FaNnoa6kEo8BnUWL7V1Jk%2F4.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FY8VzM3Gr8yVuTbGLYibb%2F5.png?alt=media)

Bước 2: click vào dòng mẫu tin nhắn cần dùng để chọn

*(Step 2: Click on the message template line you want to use to select it.)*

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2Fz7tXm8HVlcVFy3H8Flv3%2F6.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FQrYFewgvSpv6xy7G8LZ6%2F7.png?alt=media)

Bước 3: Tin nhắn sau khi được chọn sẽ nằm ở khung chat, nhấn Enter để gửi

*(Step 3: The selected message will appear in the chat box; press Enter to send.)*

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2Fogf5RRTjrF1HPaUDD93t%2F8.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FoJ4s9OvLKvlDQQyb73WT%2F9.png?alt=media)

Mẫu tin nhắn sau khi được gửi:

*(Sent message template:)*

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FOasLnOEzzr5bzGKdPNFe%2F10.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FoYA2h9ZfVU3piAfqlSE2%2F11.png?alt=media)

Có thể lọc nhanh danh sách tin nhắn mẫu theo nội dung hoặc theo Danh mục

*(You can quickly filter the list of message templates by content or by category.)*

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FQ5OY65WyNH7J9UPlJfgz%2F12.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FqZxqr1QOJcL6weiqjDcx%2F13.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FUmsuJe09fLZFQvEyDhBE%2F14.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FdRv9FgTnIyGcH4d929lB%2F15.png?alt=media)