# Thêm đơn hàng tại trang Omni ( Add orders for customers at Omni site)

Bước 1. Vào quản lý hội thoại ⇒ Tin nhắn đa kênh ⇒  Vào xem 1 tin nhắn/comment bất kỳ\
(Step 1. Go to Omnichannel Conversation ⇒Conversation  ⇒ Open any message/comment to view.)\
\
Bước 2: Tại thông tin khách hàng ở bên phải trang, nhấn vào Đơn hàng ⇒ Chọn tạo Đơn hàng\
(Customer information will appear on the right side of the page, Click on order ⇒ Create Order.)

<figure><img src="/files/jge1Yxpv5mi5lfsKbcva" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/zskKswbCeLrtux39KIcN" alt=""><figcaption></figcaption></figure>

Bước 3: nhập các thông tin vào popup Thêm Nhiệm vụ\
(Step 3. Enter the required information in the creating order popup)

<figure><img src="/files/bwk7hbCc0qbHA4SzmqGi" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/cmOSLxox01S3kEHaDCqB" alt=""><figcaption></figcaption></figure>

Bước 4: Kéo xuống dưới cùng và nhấn Lưu\
(Step 4: Scroll down to bottom and click Save)

<figure><img src="/files/MUjQcpa6wpOi2LePt5Rp" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/arW9hJCPKYZSiHu01Y1t" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/tin-nhan-da-kenh-conversation/thao-tac-voi-khach-hang-tai-omni-working-with-customers-in-omni/them-don-hang-tai-trang-omni-add-orders-for-customers-at-omni-site.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.