# 1. Tích hợp whatsapp vào CRM (Integrate whatsapp on CRM)

## 1. Kết nối Facebook fanpage với Whatsapp

**(Connect the Facebook fan page with WhatsApp.)**

Vào Fanpage, vào Cài đặt, phần tài khoản liên kết chọn Whatsapp\
(Go to your fan page, then go to Settings, and under Linked Accounts, select WhatsApp.)

<figure><img src="/files/QpKDao3OeSt102jxLHuR" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/t8rVLXrKq0k7a0yt71hS" alt=""><figcaption></figcaption></figure>

Nhập số điện thoại của tài khoản Whatsapp\
(Enter the phone number of your WhatsApp account.)

<figure><img src="/files/eiRg4YhhZiYMZsdj5A4N" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/8Gw6ETTxS5tR7qrXWVV1" alt=""><figcaption></figcaption></figure>

Nhập code được gửi về Whatsapp\
(Enter the code sent to your WhatsApp)&#x20;

<figure><img src="/files/CI1jCpGyIrM8Q042TXbp" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/h1gs2gO9eNR8dycN5Qjb" alt=""><figcaption></figcaption></figure>

Liên kết thành công\
(Linking successful.)

<figure><img src="/files/kzHCvgIOnOZAdtrDK6Nm" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Ue1nllh3c3IJbsy1q8uV" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/W32GHBMWDRhow7TgrPB5" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/ZdG5UAAhJRFqqi44GAfg" alt=""><figcaption></figcaption></figure>

## 3. Tích hợp vào CRM

**(Integrate into the CRM)**

Bước 1: Vào Thiết lập -> Thiết lập hội thoại đa kênh -> Tích hợp kênh tin nhắn -> tích hợp Whatsapp\
\&#xNAN;*(Step 1: Go to Settings -> Omni Conversations -> Messaging chanel intergration -> WhatsApp Integrations)*

Bước 2: Chọn ![](/files/jkI60rYv9jSkCPzSuq0x)\
\&#xNAN;*(Step 2: Click* ![](/files/lfDhwChfYPMlUycV5Nb6)*)*

<figure><img src="/files/ZPxbW639DOH0FMRlqOfH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/sejY2OGXpcCdOMUEUpQo" alt=""><figcaption></figcaption></figure>

Chọn thêm trang\
(Select Add page)

<figure><img src="/files/yA8glCETgGLv15N3fF8U" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/skUZqljjDdkjwSEoqc1N" alt=""><figcaption></figcaption></figure>

Bước 3: Tại popup xác thực, chọn ![](https://huongdan.antbuddy.com/uploads/images/iVBORw0K16922588138226713287622163686.png) nếu tài khoản FB của bạn là quản trị viên trang fanpage đã kết nối WhatsApp. Nếu không phải thì đăng nhập vào tài khoản quản trị viên bằng cách ấn vào link [Đăng nhập vào tài khoản khác.](https://www.facebook.com/v2.7/dialog/oauth/?encrypted_query_string=AeCQNCLJW17jx7nsfc46NF83VBgcnapIM7QVbM73tcuo3pLxZbMkTctkCtmzpbrO1kA1xQW4oFWZz2vrY20YyILcz1aN-oOBkeHuYKUDNeVTptALUNF0xBW--CLzdSM1o1qgE6Eyhv55-kVyfgqr_TGZXbJWCJxvq86nOCkwNpIXTJL_njQ7aj8D1Gpp0azBPkQUSkij-S-FjcTD2zKKAc3Ygdvd3azRcZy7sLoLuQ-FQExIUDj86FpqJa6AZRchjewoMiAOXj_PX8kgfCCY3v5r4Wel-VmOBZBvGdPxPhWfZTjskGce8aMGt65x2sxVJL0vBb6Xsp7jO5qqlCuD1Ns6BYnnGTc4bqEiIrpk0s_InnavyV1zBivZBL07TKWtJVS_VzlNGGqCC0Dqp6WOzeH2xswZWth-ByXqHQAMvL8v8c_ve0z1fltifAyKzvMdx46hVxvzTPtSW8yCQX5cBCo1Vix0N9F-NH5F8y9IW0-nkP-q2nXl9hvnHhgHKcQn8wEfc9FuSQW8loOSAVc_Gi6T4cw3Qko2Y_6W_7WPT16AsgBPYsCS47zOg60eSSd3ZexR4yY2-XQ1wykI_G0icnVZ_m03OTTzkwYxRIb1u3uGVctYr9ymFwhMuO0gnRrRUElz1Jgyp0UsmMQX18cgTVNdo7SF9g4sNfmLWlT5H1Sp7Aa-ze6GEc8ZgU9x5GnfDcNxVblCdgM4d3rnmMpXsPayY3QwciUcUj1TBA8Kp-M4-K9GmStP2blGQRxVxSlrc2IIfnYD4hZiLFbosTZcrsamL1ONOoXas41i0TAx6d0BSPXbghO7P5SexnDZQcjMfouc8-Einhq_kr1m1JeqZQwL4jS7jWQd3jAt0p0g4Fot_CAe18N_PNLUkL5jGwBfalIWKTnfUJ39PAIRBbSbz4ij3InqRfVHEf66wliGhOJGIQG7jNyj9A\&cbt=1692258245540\&logger_id=bc2ef480-d991-4e3a-867d-c29843d4e2cc#)\
\&#xNAN;*(Step 3: At the verification popup, choose* ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeVu0Z8od58u1O3xJ4ybZoBpRIeHJeTKCtNIZhW2lFN-lNQjBObFxsm1BGsJYYPvwMEJDhEoHGKIy8AdPaFaQ2vRHSq_ZdW0geY1HKtPz0HaMKUoQYgWm1dBLqv5UNVBGvfN-JW5BjJVnlJAScspGBLfKhU?key=zHPqzp7sMXFMWyuygOjeHg) *if your facebook account is an administrator of a fanpage connected to WhatsApp. If not, you log in to the administrator account by clicking on the link* [*Login to other account*](https://www.facebook.com/login.php?skip_api_login=1\&api_key=146974667440353\&kid_directed_site=0\&app_id=146974667440353\&signed_next=1\&next=https%3A%2F%2Fwww.facebook.com%2Fv2.7%2Fdialog%2Foauth%2F%3Fconfig_id%3D1340852966780224%26extras%3D%257B%2522feature%2522%253A%2522whatsapp_embedded_signup%2522%257D%26client_id%3D146974667440353%26response_type%3Dtoken%26redirect_uri%3Dhttps%253A%252F%252Fbeeiq.co%252F%252Foauth2%252Fredirect.html%26state%3D%257B%2522client_id%2522%253A%2522146974667440353%2522%252C%2522network%2522%253A%2522whatsapp%2522%252C%2522display%2522%253A%2522popup%2522%252C%2522callback%2522%253A%2522_hellojs_b1pyvwdk%2522%252C%2522state%2522%253A%2522nghiatestsaas%2522%252C%2522redirect_uri%2522%253A%2522https%253A%252F%252Fbeeiq.co%252F%252Foauth2%252Fredirect.html%2522%252C%2522scope%2522%253A%2522business_management%252Cwhatsapp_business_management%252Cwhatsapp_business_messaging%2522%257D%26scope%3Dbusiness_management%252Cwhatsapp_business_management%252Cwhatsapp_business_messaging%26display%3Dpopup%26cbt%3D1692258245540%26logger_id%3Dbc2ef480-d991-4e3a-867d-c29843d4e2cc%26ret%3Dlogin%26fbapp_pres%3D0%26tp%3Dunspecified\&cancel_url=https%3A%2F%2Fbeeiq.co%2Foauth2%2Fredirect.html%3Ferror%3Daccess_denied%26error_code%3D200%26error_description%3DPermissions%2Berror%26error_reason%3Duser_denied%26state%3D%257B%2522client_id%2522%253A%2522146974667440353%2522%252C%2522network%2522%253A%2522whatsapp%2522%252C%2522display%2522%253A%2522popup%2522%252C%2522callback%2522%253A%2522_hellojs_b1pyvwdk%2522%252C%2522state%2522%253A%2522nghiatestsaas%2522%252C%2522redirect_uri%2522%253A%2522https%253A%252F%252Fbeeiq.co%252F%252Foauth2%252Fredirect.html%2522%252C%2522scope%2522%253A%2522business_management%252Cwhatsapp_business_management%252Cwhatsapp_business_messaging%2522%257D%23_%3D_\&display=popup\&locale=en_GB\&pl_dbl=0)*)*

<figure><img src="/files/YEmWF0S3noebkP7SZNte" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcLV5QqCbLUsiZ5z7oxr62PdWXyN4yqgeKjaoYQHybR7qJdQIzplD_z2tSgKFXUAAO-ino63U65kJfJ6gy0hiUq4bpO2bxbeGxBjoMzY6KhV5Nga2nI9xPVfsr_qux3Du5qxGypKPACuh-pf9LS8iex4lI?key=zHPqzp7sMXFMWyuygOjeHg" alt=""><figcaption></figcaption></figure>

Bước 4: Chọn doanh nghiệp mà bạn muốn cho phép AntCRM truy cập, sau đó chọn ![](https://huongdan.antbuddy.com/uploads/images/iVBORw0K1692258813822469294618830722.png)\
\&#xNAN;*(Step 4: Choose the business that you want to allow AntCRM to access, then choose* ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdgqXqJ2RmkveBsqQUsBPszm1a6X_4H3O1ZB9giZfQ-1iEXPeBcANTM4TsVbt7E7Gu-UD7f9Wtx8mmBoT6XchJUi2fdL5vo-LyOPwr-jxaCeo6Hd1PVmrDPFN_ojXUX83aPEcP9LZQJBUR6bIMwf2K3c_U?key=zHPqzp7sMXFMWyuygOjeHg)*)*

<figure><img src="/files/GlQUnyIHTmlYJhNKsU5c" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeyemp__adn5YrcqkuCeqK_8pZ83j-i-pYNdeD1snzaX4nbbTETVG_cnDCSlw12BHdXI_Um0p838oNoxqcuwGJH905rinpV-m8AX-LLcdUK6lR7G9QTqY_rYYI1EldzI7Ibd0he8MZAMLH6zx0KrSkJ_KGZ?key=zHPqzp7sMXFMWyuygOjeHg" alt=""><figcaption></figcaption></figure>

Bước 5: Chọn tài khoản WhatsApp mà bạn mong muốn tích hợp vào hệ thống, sau đó bấm ![](https://huongdan.antbuddy.com/uploads/images/iVBORw0K169225881382213432884980168813.png)\
\&#xNAN;*(Step 5: Choose the whatsapp account that you want to integrate into the system, then click* ![](/files/IoTq62T01jHC5xYT5heI)*)*

<figure><img src="/files/mWYtPbnmhNNZEV6Nvo35" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcynnOkP-pbbgUdJVl9GAK1GtJ5WQ3PfMzbtpfiK5TIANwUDp4HTVoS27xDjJbfc0ay4KYaQAcP-J3LxbZ6M1HApUwcmCdy7rZrL8RDO4y409c7hG0fdA0VkTdvRvOtab3wLNRFZUCJxt9-pdNvEsu1xwaC?key=zHPqzp7sMXFMWyuygOjeHg" alt=""><figcaption></figcaption></figure>

Bước 6: Chọn Lưu\
\&#xNAN;*(Step 6: Select save)*

<figure><img src="/files/WxMr3cJaXDQyFBafBtAK" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/NYspSixXd0jaAgJDR42O" alt=""><figcaption></figcaption></figure>

Bước 7: Chọn Đã hiểu\
\&#xNAN;*(Step 7: Select got it)*

<figure><img src="/files/czX3wL0Xc3FqmgGos5Ig" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfqLPJ3RwmZRLVr2oK4VDHL3ne_Md7LB8FFppHmNuxtlAJGjvLw_OQcs9xmB6d_Pa-hqumGQ3E3ZLoNRsJzx5ivOK-CzlQEWuevtB0z0Ccc71QahQBws3KeNwr_rTuFkElcJsN7VpegmhJ9YDWnTrOu9cI?key=zHPqzp7sMXFMWyuygOjeHg" alt=""><figcaption></figcaption></figure>

Giao diện sau khi tích hợp xong\
(Interface after integration is complete)

<figure><img src="/files/WZXudqFYhOWSeBnW3ilH" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Xs4M6nyM8gRyARKTTTDx" alt=""><figcaption></figcaption></figure>

Bước 8: Ấn Cài đặt để kích hoạt trang (Trang sẽ tự động được kích hoạt)

<figure><img src="/files/kYhV0Zi44omcEueWkT36" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/vTQxzQZUNuuMQXFXxD84" alt=""><figcaption></figcaption></figure>

Giao diện sau khi kích hoạt\
(Interface after activation)

<figure><img src="/files/dIQJEEdb0GJhe8KbDHcN" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/TzdVZZi7qm5UiJMKa2oy" alt=""><figcaption></figcaption></figure>


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