# 2.2. Thiết lập đóng hội thoại (Setting close session)

Bước 1: Vào cài đặt -> Tích hợp WA -> Hành động đóng phiên hội thoại\
\&#xNAN;*(Step 1: Go to Settings → WA integrations → After close session by agent)* 

Bước 2: Chọn Kích hoạt Luồng hoặc Hiển thị Tin nhắn Cụ thể\
\&#xNAN;*(Step 2: Choose Trigger Flow or Display Specific Message)*

**Kích hoạt Luồng:** Chọn luồng đánh giá được xây dựng sẵn\
\&#xNAN;*(Trigger Flow: Select the pre-built rating flow)*

**Hiển thị Tin nhắn Cụ thể:** Sau khi kết thúc phần hội thoại, tin nhắn đã soạn sẵn ở đây sẽ được gửi cho khách hàng\
\&#xNAN;*(Display Specific Message: After the conversation section ends, the pre-composed message here will be sent to the customer)*

<figure><img src="/files/6RA3T36GsKtZSAm5WmRp" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/yZglac4T2iNQ8BwElTvN" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/tin-nhan-da-kenh-conversation/whatsapp/2.-thiet-lap-whatsapp-tren-crm-setting-whatsapp-on-crm/2.2.-thiet-lap-dong-hoi-thoai-setting-close-session.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.