> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/tin-nhan-da-kenh-conversation/zalo-oa/6.-gan-nhan-tags.md).
# 6. Gắn nhãn (Tags)
Tính năng này cho phép gắn 1/nhiều nhãn cho 1 session chat để phân loại các session theo Nhãn. Có 2 cách gắn nhãn cho session:
*(This feature allows you to tag one or multiple labels to a chat session in order to categorize the sessions by labels. There are 2 ways to tag labels for a session:)*
Cách 1: Bấm vào icon nhãn 
*(Method 1: Click on label icon**)*
Bước 1. Vào xem 1 tin nhắn bất kỳ
*(Step 1: Open any message.)*
Bước 2: Click vào icon Tags
*(Step 2: Click on icon tags)*
Bước 3: Chọn các Nhãn từ danh sách có sẵn
*(Step 3: Select labels from the available list.)*
Cách 2: Chọn nhãn từ danh sách nhãn nằm trên ô chatbox
*(Method 2: Select a label from the list of labels on the chatbox)*
Nhãn sau khi được cập nhật thành công sẽ nằm ở danh sách các session - ngay dưới tên session
*(Once the label is successfully updated, it will appear in the session list, just below the session name.)*
---
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