# 6. Gắn nhãn (Tags)

Tính năng này cho phép gắn 1/nhiều nhãn cho 1 session chat để phân loại các session theo Nhãn. Có 2 cách gắn nhãn cho session:

*(This feature allows you to tag one or multiple labels to a chat session in order to categorize the sessions by labels. There are 2 ways to tag labels for a session:)*

Cách 1: Bấm vào icon nhãn ![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXemoYYvAIZElGrX79gD3cAyxaqt8Q9O5RlzxXm3F7O6PjQluiTYClUOxYdKkFo9TScjWpA8bvVwyDQzbc3LcjrXtQNnyxXmg\_TzE-z-ZIYcUhk5E38cuvsoSiJVeaORirOk1y43pg?key=6nqg7f0GvCKEOtIQpNWYhqcz](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FPaW3I0IO5EfFLIBPDLa4%2F0.png?alt=media)

*(Method 1: Click on label icon*![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXcuHXZjzOHZRXKZDeZXS5yyR1S\_Alz-cID3jY4YI0EcKdJuGj6rH0ooaYKG80EJ3RC3nuitky8NgdM3I7QNB0qjI7kY9tuE\_T5RY\_xau5rKLv1VbTScVtW1VjyWrYHSj\_BA\_7aG?key=6nqg7f0GvCKEOtIQpNWYhqcz](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FRdlZ7gOgq5e2hCr8GEdU%2F1.png?alt=media)*)*

Bước 1. Vào xem 1 tin nhắn bất kỳ

*(Step 1: Open any message.)*

Bước 2: Click vào icon Tags

*(Step 2: Click on icon tags)*

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F8zY9xzhh6jKANbXMxVWs%2F2.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2Ff8JckTqRai1rwCsAgN1C%2F3.png?alt=media)

Bước 3: Chọn các Nhãn từ danh sách có sẵn

*(Step 3: Select labels from the available list.)*

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F97KresSVOkQUSasoXYUN%2F4.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2F8kvlZJDOybU4DEjvZn13%2F5.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FNg8pJrm3oJsgvMYGnuX3%2F6.png?alt=media)

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FdzY1HRJodALDk0RojuI9%2F7.png?alt=media)

Cách 2: Chọn nhãn từ danh sách nhãn nằm trên ô chatbox

*(Method 2: Select a label from the list of labels on the chatbox)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FmjVspG2TTQwllPCPJoWV%2F8.png?alt=media" alt=""><figcaption></figcaption></figure>

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2Fz79gqbx98yJENUbEJJg5%2F9.png?alt=media)

Nhãn sau khi được cập nhật thành công sẽ nằm ở danh sách các session - ngay dưới tên session

*(Once the label is successfully updated, it will appear in the session list, just below the session name.)*

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FojQCQeLIQyACBLpX0Isi%2F10.png?alt=media" alt=""><figcaption></figcaption></figure>

![](https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FGXxthkJ9gpk6xSi8STZO%2F11.png?alt=media)