> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/tong-dai-antring-antring-call-center/cai-dat-setting/yeu-cau-goi-lai/huong-dan-them-quyen-xem-yeu-cau-goi-lai-instructions-to-add-view-callback-permission.md).

# Hướng dẫn thêm quyền Xem Yêu Cầu Gọi Lại (Instructions to add view callback permission)

Cách 1: Trên AntCRM\
(Method 1: On AntCRM)

Bước 1: Bấm nút Gọi -> Chọn ![](https://lh5.googleusercontent.com/_f4DK_TPVyPi2UyuHXZzEgTVy3ITMPmY_B3_aazSV6luKMFgjpZajnV4iWtrS8mubkJ-YR_EmzVmXHu6a-zpZ1Kku4gf0gmpiZIZWT1j6YWjoNUgbgZ1_HeMfCwgFUsh6Wno7GodCGH00ZG6lRz1MZk)-> Chọn Quản Trị Tổng Đài\
(Step 1: Press Call -> Choose  ![](https://lh5.googleusercontent.com/_f4DK_TPVyPi2UyuHXZzEgTVy3ITMPmY_B3_aazSV6luKMFgjpZajnV4iWtrS8mubkJ-YR_EmzVmXHu6a-zpZ1Kku4gf0gmpiZIZWT1j6YWjoNUgbgZ1_HeMfCwgFUsh6Wno7GodCGH00ZG6lRz1MZk)-> Choose Mall)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FDbpKN52jrqs5Hll4eUMO%2Fimage.png?alt=media&amp;token=1186d59a-a42c-4a8b-9246-d23d3f999bb6" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FEsrbR7rGt86zRjYgWiFm%2Fimage.png?alt=media&amp;token=5b8f8c7f-b52a-4c31-afd4-00664a9c47e0" alt=""><figcaption></figcaption></figure>

Bước 2: Chọn cấu hình người dùng\
(Step 2: Choose Settings)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FFTGAvkJOtssCvOl4yMVx%2F2.png?alt=media&amp;token=1fadbb36-fef7-4518-8d4f-a89f66927fd7" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FnUjfrZjW9Yyhfa2sQo2h%2Fimage.png?alt=media&amp;token=e42a1b3a-cbf2-4e59-bba8-614447d0b7cc" alt=""><figcaption></figcaption></figure>

Bước 3: Chọn menu Người Dùng -> chọn Cấu Hình Quyền Hiển Thị -> chọn User muốn trao quyền Xem Yêu Cầu Gọi Lại\
(Step 3: Choose User configuration -> choose Configure View Permission -> Select the User you want to grant permission to View Callback)

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FZHP8eVgeoV4E8eLH8syh%2F3.png?alt=media&amp;token=167df3d2-d1cf-484e-9d16-801672318ebd" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2303854476-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FeTpJl0u63dzYBMNgXKfR%2Fuploads%2FB5NeKYDnFjYk1Nhccvaz%2Fe3.png?alt=media&amp;token=7dc4711d-ae8b-4bc4-a729-d643b761616d" alt=""><figcaption></figcaption></figure>