> For the complete documentation index, see [llms.txt](https://docs.antbuddy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.com/tai-lieu-antbuddy-huong-dan-su-dung-antbuddy-docs-user-guide/quan-tri-khach-hang-antcrm-antcrm-customer-management/tin-nhan-da-kenh-conversation/business-messages.md).

# Business Messages

Để tích hợp Business Massages vào AntCRM, chúng ta phải có được Agent name, Agent ID và file json config.

Cách lấy:

Bước 1: Regis as partner tại: <https://business-communications.cloud.google.com/console/partner-console>

<figure><img src="https://huongdan.antbuddy.com/uploads/images/iVBORw0K1670317724313581931954202195.png" alt=""><figcaption></figcaption></figure>

Bước 2: Tạo Brand và tạo agent tại trang <https://business-communications.cloud.google.com/console/partner-console>

<figure><img src="https://huongdan.antbuddy.com/uploads/images/iVBORw0K167031772431450233841860228837.png" alt=""><figcaption></figcaption></figure>

Bước 3: Chọn Agent vừa tạo -> Intergrations -> Webhook -> Setting

Điền webhook URL: <https://beeiq.co/business_communications/webhook>

Chọn Reload token -> Verify

<figure><img src="https://huongdan.antbuddy.com/uploads/images/iVBORw0K16703177243146599604279664593.png" alt=""><figcaption></figcaption></figure>

Bước 4: Chọn Overview, lúc này chúng ta đã có Agent Name và Agent ID&#x20;

<figure><img src="https://huongdan.antbuddy.com/uploads/images/iVBORw0K16988939302467676860484680902.png" alt=""><figcaption></figcaption></figure>

Bước 5: Vào link <https://business-communications.cloud.google.com/console/partner-console> chọn Partner Account Setting

<figure><img src="https://huongdan.antbuddy.com/uploads/images/iVBORw0K167031772431537764003368565285.png" alt=""><figcaption></figcaption></figure>

Bước 6: Chọn Service account => Chọn Create key để lưu file json config về

## Tích hợp Business Message vào AntCRM

Bước 1: Vào Setting -> Hội thoại đa kênh -> Tích hợp Business Messages -> Tích hợp

<figure><img src="https://huongdan.antbuddy.com/uploads/images/iVBORw0K167031802143538623507775102353.png" alt=""><figcaption></figcaption></figure>

Bước 2: Nhập các thông tin Agent name, Agent ID và file json config => Lưu

Bước 3: Chọn Đăng ký

Bước 4: Cài đặt tương tự như các trang Omni khác<br>


---

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